Terms & Conditions

Effective Date: July 2026

Welcome to Base Camp Nutrition Labs. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

These Terms establish the rules governing website use, purchases, payments, shipping, intellectual property, limitations of liability, and other important legal matters.

1. Website Use

By using this website, you agree that you:

Are at least the age of majority in your state, province, or country of residence, or have permission from a parent or legal guardian.
Will use this website only for lawful purposes.
Will not interfere with the operation, security, or functionality of the website.
Will not attempt to gain unauthorized access to our systems, servers, accounts, or networks.
Will not use the website for fraudulent or deceptive purposes.

Base Camp Nutrition Labs reserves the right to suspend or terminate access if these Terms are violated.

2. Product Information

We make reasonable efforts to ensure that product descriptions, ingredient lists, supplement facts, images, packaging, specifications, and pricing are accurate.

However:

Packaging and labeling may change from time to time.
Product images are for illustration purposes only.
Colors and appearance may vary depending on your device or monitor.
Product availability may change without notice.
Manufacturers may update formulations, ingredients, packaging, or product specifications.
We reserve the right to update, modify, replace, or discontinue products without prior notice.

Customers should review the product label and packaging before use, particularly where ingredients, directions, warnings, or other product information may have changed.

3. Pricing

All prices displayed on our website are shown in the applicable currency presented during checkout unless otherwise stated.

We reserve the right to:

Change prices without prior notice.
Correct pricing, typographical, or system errors.
Cancel orders resulting from pricing inaccuracies.
Limit quantities available for purchase.

If a pricing error affects an order that has already been placed, we may contact you before processing or shipping the order.

If an order is cancelled after payment has been processed, an applicable refund will be issued.

4. Orders

Submitting an order does not guarantee acceptance.

Base Camp Nutrition Labs reserves the right to:

Refuse or cancel any order.
Limit order quantities.
Restrict sales to specific customers or geographic locations.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders affected by inventory, pricing, product, or system errors.

If payment has already been processed for a cancelled order, an applicable refund will be issued using the original payment method.

5. Payment

We accept the payment methods displayed during checkout.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method.
All billing information provided is accurate and complete.
The payment information provided is current and valid.
Payment authorization must be successfully completed before an order is processed.

Payment processing may be handled by third-party payment providers. Base Camp Nutrition Labs does not store complete credit or debit card information on its servers.

6. Order Processing

Orders are generally processed within 1–3 business days after successful payment authorization.

Processing time refers to the time required to prepare an order for shipment and does not include shipping or delivery time.

Processing may take longer during periods of high order volume, promotions, holidays, inventory delays, or other circumstances beyond our reasonable control.

Once an order has been processed and handed over to the shipping carrier, delivery time is subject to the carrier’s schedule and the shipping method selected at checkout.

7. Shipping and Delivery

Shipping Carrier

We currently ship orders using USPS (United States Postal Service). The available USPS service and estimated delivery timeframe may vary depending on the destination, package size, and shipping option selected at checkout.

Order Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days after the order is received and payment has been successfully confirmed.

Orders are not typically processed, shipped, or delivered on weekends or U.S. federal holidays.

Shipping Timeframes

Once an order has been shipped, USPS delivery times generally vary depending on the destination and service selected.

Estimated delivery times are provided at checkout and are estimates only, not guaranteed delivery dates.

Please note that shipping delays may occur due to weather, holidays, carrier disruptions, incorrect or incomplete shipping information, or other circumstances outside our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

You can use the USPS tracking number to monitor the status of your shipment.

Delivery Delays

We are not responsible for delays caused by USPS or other circumstances beyond our control.

If your package is delayed, please first check the tracking information provided by USPS.

For packages that appear to be lost or significantly delayed, you may contact us and we will assist you in determining the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, additional shipping costs, or packages delivered to an incorrect address due to inaccurate information provided by the customer.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Due to health, safety, and quality assurance considerations, opened dietary supplements and other consumable products generally cannot be returned unless otherwise required by applicable law.

Eligible returns should typically be:

Unopened.
Unused.
In original packaging.
In resalable condition.

Certain products may be excluded from returns due to health, safety, hygiene, clearance, final-sale, or other applicable restrictions.

Please review our Refund & Return Policy before requesting a return for complete information regarding return eligibility, return authorization, shipping responsibilities, damaged or defective products, exchanges, refunds, and refund processing.

9. Health Disclaimer

The information provided on this website is intended for general educational and informational purposes only and is not a substitute for professional medical advice.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any dietary supplement, particularly if you:

Are pregnant or nursing.
Have a medical condition.
Take prescription or over-the-counter medications.
Have allergies or dietary restrictions.
Have questions about whether a product is appropriate for you.

Individual results may vary.

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA) unless otherwise stated. These products are not intended to diagnose, treat, cure, or prevent any disease.

10. Intellectual Property

All content on this website, including but not limited to:

Logos.
Product packaging.
Labels.
Product photographs.
Graphics.
Icons.
Videos.
Text.
Website design.
Branding.
Other website content.

is owned by Base Camp Nutrition Labs or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No material may be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission, except where permitted by applicable law.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Upload malicious software, viruses, or harmful code.
Attempt to disrupt or interfere with website functionality or security.
Attempt to gain unauthorized access to our systems.
Submit fraudulent, false, or misleading information.
Engage in unauthorized or fraudulent transactions.
Violate any applicable law or regulation.

We reserve the right to suspend or terminate access for violations of these Terms.

12. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Base Camp Nutrition Labs does not control and is not responsible for the content, security, availability, products, services, or privacy practices of third-party websites.

Visiting external websites is done entirely at your own risk.

13. Disclaimer

Our website, products, and services are provided on an “as available” and “as is” basis to the fullest extent permitted by applicable law.

Base Camp Nutrition Labs disclaims all warranties, whether express or implied, including warranties of:

Merchantability.
Fitness for a particular purpose.
Accuracy of information.
Availability.
Non-infringement.

Nothing in these Terms excludes or limits any warranty, consumer protection, or legal right that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Base Camp Nutrition Labs shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to:

Use of this website.
Inability to access the website.
Product purchases.
Product availability.
Shipping or delivery delays.
Website interruptions.
Loss of profits.
Loss of revenue.
Loss of business opportunities.
Loss of data.

Our maximum liability for any claim relating to a particular purchase shall not exceed the purchase price actually paid for the applicable order, except where a greater amount is required by applicable law.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using the website, you acknowledge that your information may be processed as described in our Privacy Policy and as permitted by applicable law.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions from time to time to reflect changes to our business, products, website, services, or applicable legal requirements.

Changes become effective upon publication on this website unless otherwise stated.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the state or federal courts located in California, to the extent permitted by applicable law.

Nothing in this section limits any rights or remedies that cannot legally be waived or restricted.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Base Camp Nutrition Labs

Email: info@basecampnutritionlabs.com

Website: https://basecampnutritionlabs.com